Privacy Policy & Terms Effective Date 08.01.2025

We value your privacy. Any personal information you provide to us will be kept strictly confidential. We will never share, sell, or disclose your data to any third parties.

1. Introduction: At The Client Experience Team, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you engage with our services.

We specialize in proactive customer service, and we are committed to protecting your personal data. We do not sell or share your data with third parties for marketing purposes.

2.  Information We Collect: We may collect the following types of information:

Contact Information: such as your name, email address, and phone number

Service Data: information you or your customers provide to us in the course of delivering support

Usage Data: how you or your team interact with our website, emails, or tools (only if applicable)

3.  How We Use Your Information: We use your information solely to:

Deliver our services

Improve customer experience

Communicate with you regarding updates, support, or performance

Maintain the security and integrity of our systems

4.  Data Sharing & Selling: We do not sell, rent, or trade your personal information or your customers’ information. We may share data only when necessary:

With trusted service providers who help us operate our services (e.g., CRM platforms), under strict confidentiality

If required by law or legal obligation

5.  Data Security: We take appropriate measures to safeguard your information, including:

Encryption where appropriate

Limiting access to authorized personnel only

Secure systems and data storage procedure

6. Your Rights: You have the right to:

Access, update, or delete your personal data

Request that we limit or stop processing your information

To exercise these rights, please contact us at [email protected]

7. Changes to This Policy: We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of the policy.

8.  Contact Us If you have any questions about this Privacy Policy, please contact us [email protected]