Terms of Use Effective Date 08.01.2025

1.  Acceptance of Terms: By accessing or using our website, services, or interacting with our team, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree, please do not use our services.

2.  Services Provided: The Client Experience Team offers proactive customer service solutions to help businesses better support and engage their customers. These services may include live support, email handling, customer outreach, and other tailored communication services. We reserve the right to update or modify our services at any time.

3. User Responsibilities: You agree to:

Provide accurate and current information when using our services

Not misuse or interfere with our services

Comply with all applicable laws and regulations

You also agree that your use of our services will not infringe upon the rights of others or be used for fraudulent purposes.

4.  Intellectual Property: All content, branding, processes, and tools used by The Client Experience Team are protected by intellectual property laws. You may not copy, distribute, or use our materials without express permission.

5.  Confidentiality: We respect the confidentiality of your customer data and any proprietary business information shared with us. We do not sell or share your data and maintain strong internal security practices.

6. Disclaimers: Services are provided “as is” and “as available.”

We do not guarantee that our services will be uninterrupted, error-free, or meet your specific requirements.

We are not responsible for delays or failures caused by factors beyond our control.

7.  Limitation of Liability: To the fullest extent permitted by law, The Client Experience Team shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.

8. Termination: We reserve the right to suspend or terminate services at any time, with or without cause, especially if we suspect abuse or violation of these terms.

9.  Governing Law: These Terms are governed by the laws of the State of [Insert State], without regard to its conflict of law principles.

10.  Changes to Terms: We may update these Terms of Use at any time. Changes will be posted on our website and are effective immediately upon posting.